Question 1

What services do you provide?

Accepted Answer

We offer non-medical home care services, including personal care assistance, meal preparation, mobility support, light housekeeping, medication reminders, transportation to appointments, and companionship. All care plans are customized to each client’s needs.

Question 2

Are you licensed?

Accepted Answer

Yes. Midwest Valley Home Care, LLC is licensed by the Minnesota Department of Health as a Basic Home Care Provider. We follow all state regulations to ensure the highest standards of care.

Question 3

Do you provide care on weekends or holidays?

Accepted Answer

Yes. While our office hours are Monday–Friday, 8:00 AM–5:00 PM, our caregivers are available by appointment 7 days a week, including holidays.

Question 4

How do you choose caregivers?

Accepted Answer

Every caregiver undergoes a thorough background check, orientation, and training in accordance with state requirements. We match caregivers to clients based on skills, experience, and personality fit.

Question 5

Can you help someone with dementia or special care needs?

Accepted Answer

Yes. We have experience providing care for individuals with dementia, mobility challenges, and chronic health conditions. Care plans are adjusted as needs change.

Question 6

How do I start services?

Accepted Answer

Simply call us at 612-834-0838 or fill out our contact form. We’ll schedule a free consultation to discuss your needs and create a personalized care plan.

Question 7

Do you accept insurance or Medicare?

Accepted Answer

Currently, our services are private pay. Some long-term care insurance policies may cover part or all of the cost — we’re happy to assist with documentation if needed.

Question 8

What sets Midwest Valley apart?

Accepted Answer

When it comes to picking a home care agency, you deserve a company that understands YOU. Midwest Valley Home Care is proudly Minnesota-based, locally owned, and led by a nurse practitioner who calls this community home. We’re not a franchise — our only focus is serving families right here in Martin County and nearby areas. Every client is cared for like family, with personalized plans, reliable support, and a commitment to making home the safest and most comfortable place to be.

Midwest Valley

FAQ

Frequently asked questions